Q. Why do you give watches away for free?
A. We believe everyone should experience the joy and confidence which comes with wearing an elegant timepiece.
Q. Are your watches really free?
A. Yes, and they always will be.
Q. Are there any other costs I need to pay?
A. We only ask customers to cover the small cost of shipping their order. There are no other costs, now or in the future on any of our free watches. The more watches you add to cart the less shipping becomes on a per item basis. Put a few items in your cart and see for yourself!
Q. How can you offer free watches?
A. We work directly with our watch factory and order hundreds of thousands of watches to get the lowest possible price. We have also negotiated preferred rates with logistic partners to ensure we keep postage and packaging charges to a minimum.
Q. How long will my order take to arrive?
A. We are pleased to now offer same same-day processing. All orders ship from the USA. Your order will arrive in less than 7 business days if you are located in the USA. Canadian and International orders take 10-15 business days. We also offer expedited shipping if you need to look good in a hurry.
Q. What size face are the watches?
Q. Do you ship to my country, even Canada?
A. Yes, we ship worldwide, including to our neighbors to the north!
Q. Do you sell my details to any other companies?
A. We value your trust. Your personal details will never be sold to third parties.
Q. What if I want to order a lot of watches for my team, fraternity or friends and family?
A. For orders over 10 watches please contact us through our website or email CustomerService@threadandfashion.com
If you have a question which isn't answered here, please feel free to contact us at CustomerService@threadandfashion.com